Privacy and general rules

1. GENERAL PROVISIONS
1.1 These rules for buying and selling in the online store (hereinafter “the rules”) define the Seller ( natures.fi ) and the Buyer (natural person or legal entity) who buys goods from the online store (hereinafter “the Online Store”). Natures.fi, the delivery and return procedure, the liability of the parties and other conditions relating to the purchase of goods.
1.2. Buyer – a natural person or legal entity entitled to enter into transactions in its own name in accordance with Finnish law, and the duly authorised representatives of such persons. By accepting these rules, the Buyer confirms that he/she has the right to purchase goods from this online store.
1.3. The buyer must read the rules before using the services of this online shop and confirm that he accepts them with each order. The seller assumes no risk or responsibility and is unconditionally exempt if the buyer has not read the rules, even if given the opportunity to do so.
1.4. These rules, together with the order confirmed by the buyer, become the contract of sale and purchase between the buyer and the seller, which is a legal document binding on both parties. The contract is deemed to be concluded when the Buyer places an order for the goods in the Online Shop and confirms it after reading the Terms.
1.5. Under this contract, the seller agrees to deliver the goods to the buyer by virtue of the title to the goods, and the buyer agrees to accept the goods and pay the agreed price.
1.6. The seller has the right to modify, amend or supplement the rules at any time, taking into account the requirements set out in the regulations. The Buyer’s order is subject to the rules in force at the time the order is placed.
1.7. If the Buyer does not accept the new version of the rules, their additions and amendments, he/she has the right to refuse them, provided that he/she loses the right to use the services of the online shop.

2. PRODUCTS
2.1. The goods sold in the online shop are new, unless otherwise stated. The prices of goods are expressed in euros including VAT. The delivery price is calculated when the order is created and is indicated on a separate line.
2.2. The seller undertakes to sell products that meet the requirements of the Finnish regulations. Goods are sold in complete sets of high quality, fit for purpose, properly packaged and labelled.
2.3. The seller will ensure that the technical specifications, photographs and other relevant information of the goods are provided as accurately as possible in the online shop, but does not guarantee that the colour, shape or quality of the goods will meet the buyer’s expectations.
2.4. The Seller reserves the right to change the information at any time without prior notice.
2.5. All goods available in the online shop are available unless expressly stated otherwise.
2.6. If the goods ordered no longer exist and can no longer be ordered from suppliers, the buyer will be informed immediately by e-mail or other means and the order for the goods in question will be cancelled.
2.7. Before using the goods, the buyer must read the instructions for use and use these goods only in accordance with the procedure and conditions specified in the instructions and in compliance with other safety requirements.

3. PURCHASE OF GOODS
3.1. Once the buyer has selected the goods they want to buy online, chosen the payment and delivery method, read these rules and confirmed them in the appropriate field, they confirm the order.
3.2. The Buyer may choose to collect the ordered goods from the place indicated by the Seller or deliver them by courier, if indicated on the payment page. Products from a single order can only be sent to one address.
3.3. Upon receipt of the buyer’s order and without any restrictions on the goods specified in the order, the seller will confirm the order by sending an email to the email address provided by the buyer. email address.
3.4. Once the buyer has received the order confirmation to the email address provided. email address, the order can no longer be cancelled, unless the parties have expressly agreed to cancel or modify the order.
3.5. Goods will only be delivered or dispatched once the order has been paid in full.

4. DATA PROTECTION POLICY
4.1. In order to use the online shop, the buyer must provide the information necessary for the correct execution of the order. The legal person must provide the name of the company (legal person), registration code and/or VAT registration code, telephone number and e-mail address. postal address, delivery address and, where applicable, the name of the recipient. The natural person of the buyer must provide his/her personal data: first name, surname, telephone number, e-mail address. postal address and delivery address. The buyer can always provide this information when placing an order or by registering once in the online shop.
4.2. The protection of the buyer’s personal data is governed by the Finnish Act on the Legal Protection of Personal Data and other applicable legislation.
4.3. By confirming these rules when placing an order, the buyer agrees that the information he/she provides will be processed in this online store for the purpose of analysing the seller’s activities and direct marketing. The Buyer also agrees that any e-mail messages communicated by the Buyer necessary for ordering the goods will be sent to the e-mail address and/or telephone number.
4.4. The buyer’s personal data is used to identify the buyer when selling and delivering goods, preparing accounting documents, refunding overpayments and/or money for goods returned by the buyer, managing debts and fulfilling other obligations arising from the sales contract.
4.5. The personal data provided by the Buyer is used exclusively by the Seller and its partners with whom the Seller cooperates in the management of the online store and the delivery of goods. The Seller undertakes not to disclose the Buyer’s personal data to third parties, except for the listed partners or in cases required by the legislation of the Republic of Lithuania.
4.6. The data is stored for direct marketing purposes for 2 (two) years from the last time the buyer has been in contact with the e-commerce system. When personal data is no longer needed for the purposes for which it is processed or when the legal retention period expires, it is securely destroyed.

5. FINAL PROVISIONS
5.1. If the Seller’s online shop contains links to the websites of other companies, institutions, organisations or individuals, the Seller is not responsible for their activities, the information provided on the websites, and does not maintain or control these websites.
5.2. The seller is not liable for loss of profit, loss of business, disruption or loss of business opportunities for the buyer.
5.3. The Seller shall not be liable for any failure or delay in performing its obligations under the contract or the agreement if the failure or delay is caused by acts or events beyond the Seller’s reasonable control. If, for reasons beyond the Seller’s control, an event occurs which affects the proper performance of the Seller’s obligations under the Contract, the Seller shall immediately notify the Buyer, and the performance of its obligations under the Contract shall be suspended and resumed. If events beyond the Seller’s control affect the delivery of the Goods to the Buyer, the Seller shall agree on a new delivery date after the end of the event beyond the Seller’s control.
5.4. The seller must send all notifications and otherwise contact the buyer at the email address or telephone number provided on the order form.
5.5. The Buyer sends all other notifications and otherwise contacts the Seller in the e-commerce section.
5.6. These rules have been drawn up in accordance with Finnish law and all matters arising from them are governed by Finnish law.
5.7. In the event of damage, the party at fault must compensate the other party for the direct damage in accordance with and on the basis of the procedure laid down in Finnish law.
5.8. Due to circumstances beyond the Seller’s control (force majeure) and other significant circumstances, the Seller may temporarily suspend or terminate the operation of the online store without prior notice to the Buyer.